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Nurse call · resilience

Keeps working when the network doesn't.

A nurse call is life-safety infrastructure — it must not fail because the hospital's IT network did. Southerly is designed so a ransomware outbreak, a failed switch, a DNS or DHCP outage, or a severed internet link can't take a ward's calls, lights or display offline.

What's true today

Out-of-band backup links In development

An IP network can be attacked or simply fail. For a display to survive that, it needs a path that isn't IP — so the Edge Node is gaining out-of-band links that carry calls to the display when Ethernet is down or compromised.

Supervised, and fail to a known state

A backup link is only safe if the system knows when it's needed. Both paths exchange heartbeats: losing the primary fails over to the backup and raises a fault; losing the backup is itself a fault, never silent; and if every path is lost, the display shows a visible LINK LOST screen rather than a frozen last frame.

Where cyber-resilience ends — honestly

Out-of-band links protect against network failure and IP-layer attacks — ransomware on the LAN, a compromised switch, a flooded or severed network. They do not protect against the device itself being compromised; that is the job of signed firmware, local-only interfaces and no cloud dependency. And comms resilience needs power resilience: UPS-backed PoE or a local battery, or none of it matters. We say which layer each measure covers rather than selling "cyber-proof".

Standards

Southerly Nurse Call is designed to AS 3811:2026 — supervised links, fail-to-known-state behaviour and fault escalation to maintenance are built in, not bolted on.

Resilience your IT team can audit.

Tell us how your ward network is built and what an outage would cost you. We'll walk through where Southerly keeps running and where it doesn't.

Contact Southerly →

Founding partner — Victoria

Peninsula Smart CareNurse call, CCTV and security integrator based in Cheltenham, working across Melbourne and the Mornington Peninsula. Installs and maintains the full Southerly healthcare range.